Technical Program Manager

Key Responsibilities – CRM Technical Project Manager
• Ability to understand, communicates, and interprets client business processes and requirements.
• Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.
• Identifies resources needed and assigns individual responsibilities.
• Manages day-to-day operational aspects of a project and scope.
• Reviews deliverables prepared by team before they are sent to the customer.
• Effectively applies our methodology and enforces project standards.
• Prepares for engagement reviews and quality assurance procedures.
• Minimizes our exposure and risk on project.
• Ensures project documents are complete, current, and stored appropriately
• Ensure Quality of Deliverables
• Ensures success of project
• Reviews all deliverables including requirements documents, design documents, training documents
• Manages key client communication

Requirements:
  • Industry experience of 8+ years. 
  • Certified on Microsoft Dynamics CRM 2011 
  • Has at least 2 years of implementation experience with Microsoft Dynamics CRM 2011 / 2013 as a Technical Project Manager
  • Been a functional lead on Microsoft Dynamics CRM 
  • Has Integration experience with Microsoft Dynamics CRM 
  • Demonstrated ability to execute multiple, interdependent end to end projects. This includes identifying CRM project objectives, creating requirements and solution design, managing schedules, tracking project progress, facilitating testing and determining and measuring success criteria. 
  • Demonstrated ability to learn and master technical detail related to CRM. 
  • Verbal and written communication skills. 
  • Documentation and presentation skills. 
  • Attention to detail and follow-up skills. 
  • Conflict management and problem diagnostic and solving skills. 
  • Strong time management and organizational skills. 
  • Preferably has experience with another CRM in addition to Microsoft Dynamics CRM 
  • Microsoft Dynamics AX ERP Knowledge is preferred. 

Location: Redmond, Other locations in WA

Project Manager

Job Description

Our Professional Services HCM Project Manager will be responsible for ensuring the successful implementation of the Workday solution on some of our largest projects. The Project Manager will drive the client implementation and will be involved in the development of several key project deliverables (e.g., charter, project/staffing plan, issue logs, etc.) and work with the Client project manager to resolve issues that stand in the way of project success. The Engagement Manager will also be responsible for managing to the agreed to budget and delivering the project profitably.

Responsibilities:

  • Become an expert in Workday's Implementation Methodology and use it on all engagements
  • Project manage 1 - 2 large Workday product implementations
  • Demonstrate competency in the Workday HCM product suite
  • Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW
  • Provide guidance and mentoring to those Professional Service resources working on their implementations
  • Ensure projects are properly planned and staffed
  • Work with the client project manager to identify/resolve all issues that could impact project scope and/or timeframes
  • Work with Delivery Assurance to ensure compliance with agreed to checkpoints
  • Present at Executive Steering Committee meetings
  • Ensure the client takes advantage of Workday best practices
  • Be a liaison for professional services when interacting with sales and/or development.
  • Identify opportunities to position other service offerings
  • Ensure the client can serve as a reference upon completing their implementation
  • Assist in the transition of the customer from professional services to product support
  • Ensure the project is delivered within the budget outlined in the SOW Present client with change orders in the event they're asking Workday to perform tasks that are outside the scope of the SOW
Requirements:

  • Demonstrable experience project managing HCM implementations for larger, more complex organizations
  • Consulting experience either as an internal consultant or with a consulting/software company.
  • Experience implementing  Oracle, SAP, PeopleSoft or similar application desirable
  • Excellent organization, time management, and communication skills
  • Previous experience with a major systems integrator and/or an enterprise software company a plus

Location: Bellevue, Other locations in WA

Business Process Analyst

Requirements:
  • Experience in Process Consulting in an Enterprise Architecture tool – Sparx
  • Work with the business stakeholders on VL business process management requirements
  • Work closely with Microsoft Operations team and the business to identify and analyze core business processes and workflows
  • Facilitate workshops and focus groups with SME's.
  • Process Mapping and Business Process Reengineering
  • Development of clear and detailed process maps and business requirements
  • Documentation of process and work flows
  • Setting up standards and support development of BPM competency within the group
  • Developing instructional and procedural documentation and presentations
  • Supplier will perform conversion of within scope processes from Microsoft Visio & detailed tasks level process documents to BPMN 2.0.
  • Map the Meta-Data available in the document to the respective BPMN 2.0 processes

Location: Redmond, Other locations in WA

QA / Test Manager

Job Description

Staff augmentation contractor will participate and manage all testing efforts for human immunodeficiency virus (HIV) 2000, Real-time Education and Counseling Network (RECN), acquired immune deficiency syndrome (AIDS) Regional Information Evaluation System (ARIES) (HRAR) Implementation Project. The effort supports clients with HIV/AIDS. The HRAR Implementation Project combines and augments the existing functionality of HIV2000, RECN, and ARIES.

Responsibilities:
  • As a member of the Quality Assurance Team, follows directions from the Manager of the Product Development & Deliver Team.
  • Leads the development of quality assurance (QA) test project strategies, methodologies, and standard processes for all QA domains by analyzing business and technology requirements to ensure testability, traceability and determining testing scope and approach.
  • Develops quality assurance (QA) Test plan for project by identifying project scope, work plans, schedules, milestones, and critical paths, and ensuring proper staffing.
  • Oversees and addresses critical issues, dependencies, and risks related to testing.
  • Reviews testing scope and approach, and partners with cross-functional IT and business stakeholders to review and approve the overall testing approach.
  • Manages/Develops test scenarios and execution of test cases across all testing phases (e.g., SIT, Performance, UAT, Automation, Production, Validation).
  • Ensures quality metrics are tracked across testing phases (e.g., SIT, Performance, UAT, Automation, Production, Validation).
  • Manages the review and validation of testable business processes, test data, and test environment requirements.
  • Develops guidelines and best practices to ensure test plans and timelines are aligned with project/program milestones.
  • Performs related work as assigned.
  • Writes and maintains test automation using UFT, Lean FT.
  • Utilizes agency’s testing tools and standards and follows usage guidelines and procedures for those tools.
  • Drive greater automation test coverage throughout the product including GUI, API layers, services and database driven scripts.
  • Support defining Performance Testing Strategy.
  • Identifies metrics for monitoring increased performance and scalability.
  • Provides guidance for performance test initiatives that take a true end-to-end focus on ensuring client side, server tiers, database and data integration jobs are performing as expected.
  • Troubleshoots performance, load, and stress testing through analysis of system design/coding.
  • Provides training/mentoring/educating of team members
  • Performs related work as assigned.

Location: Austin, Other locations in TX

 .NET Developer / Programmer Analyst

Requirements:
  • Build, implement and maintain software solutions/products to meet business needs utilizing industry standard tools and Agile methodology best practices.
  • Develops analysis and design strategies, testing strategies, technical designs.
  • Work with infrastructure teams to setup continuous deployment (CI/CD pipelines) and delivery models.
  • Code with Test-driven-development, clean code practices and design patterns.
  • Code with event driven architecture and micro services-oriented architecture.
  • Assist in the development of user stories, estimates, and work plans.
  • Prepare reports, manuals and other documentation on the status, operation, and maintenance of software.
  • Writes documentation to describe program development, logic, coding, and corrections. Writes manual for users to describe installation and operating procedures.
  • Assists users to solve operating problems and defects.
  • Applies Object oriented programming principles, Single responsibility, Open-closed, Liskov substitution, Dependency inversion (SOLID) principles during development.
  • Applies domain-driven design principles to development.
  • Applies test driven development approach for development and focuses on high test coverage.
  • Able to work both in team and independently with minimal guidance.
  • Finds ways to improve solutions, systems, and processes.
  • Helps in building and maintaining continuous integration and continuous deployment (CI/CD) infrastructure.
  • Develops designs and oversees the implementation of .Net applications and REST services with SQL back end. Establishes software best practices, designs and analyzes requirements and specifications and develops production migration procedures. Provides specifications for the acquisition of tools as required.
  • Works with application development team to solve technical challenges with industry best practices.
  • ​Takes accountability and drives project to the completion
  • Develops and maintains precise system documentation, guidelines and presentations for management review.
  • Initiates and creates enterprise strategies and plans for systems administration and security.
  • Prepares and maintains storage management plans, including routine backups, long-term archives, and disaster recovery support. Collaborates in the development and deployment of the Disaster Recovery Plan.
  • Analyzes enterprise system performance. Develops and implements system performance improvements.
  • Participates in development activities including code reviews, as well as coding and testing of new enhancements.  
 
Location: Austin, Other locations in TX

Mobile Application Developer

Requirements:
  • Design, develop and maintain applications on mobile platform - Android and iOS
  • Develop high-quality and reliable mobile applications with focus on network reliability, asynchronous threads, and battery optimization.
  • Experience working with handheld barcode scanner, NFC card readers and augmented reality
  • Experience working with device emulators
  • Experience working with secure data environments
  • Use programming languages such as Java, XML, HTML, CSS, MySQL, API and Objective-C/C++/C#
  • Work as part of an Agile development team. 
  • Create unit and automated test scaffolding.
  • Create supporting deployment and maintenance documentation

Location: Seattle, Other locations in WA

Manual / Automation QA Tester

Seeking a UAT Tester to conduct sprint-based user acceptance testing, identify use cases, write test plans and detailed test case steps. Additional deliverables may be needed, such as data preparation necessary to conduct UAT.

The Tester will assist the with the following activities during User Acceptance Testing at the end of each sprint:
- Execute User Acceptance Testing
- Write test plans 
- Read detailed design documentation
- Must have strong communication skills and the ability to work on multiple tasks simultaneously
- Must have Cross-browser testing experience
- Analyze user requirements, design documents and other documentation to develop detailed test cases
- Execute functional and regression test cases, report and document all issues, test results, and testing summaries in detail.
- Perform SQL queries to analyze and manipulate data.
- Work with development team and customers to clearly understand the application requirements and functionality to help determine test cases and clearly communicate issues found.
- Web Content Management and/or E-Commerce platform implementation testing
- UAT, mobile experience, Validation, Functional testing, Automation, UI testing, previous experience in testing different browsers. 
Location: Austin, Other locations in TX

Mobile Quality Assurance Tester

Key Responsibilities
• Lead and administrate test projects.
• Coach, mentor, and train junior members of the QA team.
• Scope, report, and analyze risk.
• Gather QA metrics to guide QA for future endeavors.
• Write and/or update test plans and test cases; execute tests for mobile releases.
• Test functionality for each release and communicate issues found to development team.
• Identify bugs, prioritize and track issues, and report test results to project / product managers.
• Identify problems in production environment and elevate issues as necessary.
• Monitor releases as well as playing an active role in researching post-release issues.
• Research production issues reported by groups from different areas of the company.

Qualifications:
• 5 – 7 years of testing experience.
• 1 - 2 years of leading or managing projects.
• Mobile testing experience preferred, which includes apps and websites.
• Familiarity with iOS, Android, BlackBerry, and Windows operating systems.
• Knowledge of web services/API a plus.
• Strong debugging and skills with eye for detail.
• Experience working in Scrum / Agile sprint teams.
• Good verbal and written communication skills.
• Ability to work independently or in a group setting.
• Prior experience using HP Quality Center a plus.
• Airline experience preferred, but not required.

Location: Seattle, Other locations in WA

Mainframe Developer

Minimum of six years of experience as a Senior Mainframe Developer using COBOL, CICS, JCL, DB2, JCL, TSO/ISPF.

Other desirable experience is as follows:

•Demonstrated knowledge of relevant functional business areas of Oregon Self-Sufficiency Program (SSP) and Oregon Aging and People with Disabilities (APD) programs and processes, or similar knowledge from other states.
•Previous experience in state or local Oregon government agencies or for Human Services organizations in other states.
•Demonstrated experience with large-scale complex technical architectures that include interfaces with other large-scale systems.
•Demonstrated knowledge with logging of communication between large-scale systems.
•Demonstrated knowledge in the handshake between interfacing systems to ensure proper reception and synchronization of records; this should specifically include experience developing and testing web services across multiple platforms.
•Demonstrated experience working independently with minimal supervision and direction
•Demonstrated experience developing analysis and design documentation necessary for the construction, testing and implementation of identified tasks to be completed.

Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and documenting programs. May require a bachelor's degree. Requires six years or more of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgement to plan and accomplish goals. Performs a variety of complicated tasks.​

Location: Seattle, Other locations in WA

SQL DBA

Experience on production databases in the following areas.

·         Storage and capacity planning
·         Database security
·         Backup and recovery
·         Performance monitoring and tuning
·         High availability
·         Backup and recovery
·         Installation, configuration, upgrade, and migration

Job description :

-          8+ years’ experience on working for a medium to large organization in SQL Server.
-          3+ years’ experience working in an onshore/offshore model.
-          Strong understanding of database structures, theories, principles, and practices
-          Understanding of, and experience with, server-client computing and relational database environments
-          Experience with data management and data processing flowcharting techniques
-          Knowledge of reporting and query tools and practices
-          Good understanding of the organizations goals and objectives
-          Good interpersonal, written, and oral communication skills
-          Technical documentation skills
-          Ability to present ideas in user-friendly language
-          Self-motivated and directed, with keen attention to detail
-          Able to prioritize and execute tasks in a high-pressure environment
-          Experience working in a team-oriented, collaborative environment
-          Good written and oral communication skills

Location: Seattle, Other locations in WA